How Migrants Experience Information Uncertainty and Vulnerability: Lessons for (Dis)information Studies

Abstract

This article develops a phenomenological approach to examine the intersection of global migration and rising concerns about disinformation. Drawing on interviews with Venezuelans en route to the United States-Mexico border through Central America, the article analyzes how undocumented migrants live amid information precarity, how they relate to disinformation, and how disinformation affects their decisions. We demonstrate the centrality of information and communication practices in managing (dis)information during the migration experience. This includes distrusting traditional media, using various platforms like social media and messaging apps, and exchanging both information and disinformation with others. By adopting a phenomenological approach, the article demonstrates that migrants’ relationship with (dis)information is shaped by their conviction that each person has unique life experiences and a profoundly religious view of life and destiny. The article thus advocates for a deeper exploration of migrants’ sociocultural beliefs rather than focusing solely on issues such as information accuracy, accessibility, flows, and platforms when accounting for disinformation. In addition to valuable lessons for (dis)information studies, this approach could enrich communication interventions tailored to migrant communities in vulnerable conditions.