How managerial interactions affect employees' work output in Ghanaian organizations

Abstract

Purpose – The purpose of this paper is to examine how managerial interactions with employees affect work output, using Ghanaian organizations as a study.Design/methodology/approach – The paper adopts a survey method, using questionnaires to collect data from 120 workers from four Ghanaian organizations to form the basis of the study.Findings – It was found that regular interactions between managers and employees have a direct positive effect on employee work output. Results emerging from the analysis show that for organizations to make any significant impact on performance, both managers and their subordinates must have a very good climate of social interactions. The involvement of lower level employees in organizational activities and decision making is of crucial importance to organizational performance.Research limitations/implications – The study is limited to the four organizations of the sample and the number of respondents.Practical implications – The paper's findings call for some behavioural dire...