How leadership skills inspire organizational citizenship behavior

Abstract

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsCompany performance can be enhanced when employees engage in organizational citizenship behavior (OCB). Likelihood of this outcome increases when leaders develop a supportive organizational culture and utilize key leadership skills to build positive relations with employees.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.