Abstract
Digital library engagement is the extensive use of digital library features and services. Contrary to the traditional concept of usage, DL engagement evaluates the use of an information system based on multiple dimensions; affective, cognitive, and behavioural. Presently, there is scarce evidence and research on the level of DL engagement. Lack of such evidence caused under-utilization of DL resources. Therefore, the purpose of this study is to investigate the level of DL engagement in the context of Malaysian research universities. A quantitative study was conducted; an instrument was distributed to postgraduate students at five Malaysian research universities. A total of 492 responses were recorded and descriptively analyses using Statistical Package for Social Sciences version 24. Frequency, Independent sample t-test, and Analysis of Variance (ANOVA) were performed to identify significance difference and mean distribution of data among the participating universities. Results show that respondent’s age and research domain showed a significant effect on DL engagement, while gender, study mode, level of study, semester, and the university did not show any significant effect on DL engagement.
Highlights
User engagement is one of the important issues faced by the library
In relation to respondent’s research domain, the population is dominated by the social sciences (35.6% or n=175), technology and engineering (26.0% or n=128), pure and applied science (13.8% or n=68), clinical and health sciences (12.2% or n=60), information and communication technology (10.4% or n=51), art and applied art (1.4% or n=7), and natural and cultural heritage (0.6% or n=3)
The purpose of this study is to investigate the level of digital library (DL) engagement among postgraduate students at Malaysian research universities
Summary
User engagement is one of the important issues faced by the library. The growth of Information and Communication Technology (ICT) has spearheaded the needs for digital information delivery. O'Brien and Toms [1] define user engagement as a state of interaction that involves cognitive, affective, and behavioural interaction with an application system that increase the belonging needs. In the context of the information system, Baroudi, Olson, and Ives [3] define user engagement as the combination of the concept of user participation and user involvement. Out of these two factors, user involvement is considered as an important factor affecting information system success and contributed to the improve quality of information system [3]. Hwang & Thorn [5] suggest that user involvement is the strongest predictor of information system success
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