How does policy attention affect e-government performance? The role of resource allocation and public–private collaboration

Abstract

Although governments are continually investing in e-government construction, differences in e-government performance exist. This study aims to examine how policy attention affects e-government performance through the mediating effect of resource allocation and the moderating effect of public–private collaboration. Analysis of panel data from 333 prefectural governments in China confirms that policy attention can increase e-government performance, but the effect size decreases under the mediating role of financial and human resources. Furthermore, higher public–private collaboration weakens the positive effect of government resources on e-government performance and policy attention on e-government performance. Points for practitioners This article can help practitioners recognize the importance of policy attention in guiding e-government implementation by verifying policy attention–resource allocation–e-government performance association. Moreover, this study also provides some suggestions for practitioners seeking to collaborate with private organizations by confirming the negative role of public–private collaboration between government resources and e-government performance.