Abstract
Working from home (WFH) has become the new norm for millions of employees in Malaysia and throughout the globe as a result of the COVID-19 pandemic. Due to the epidemic, many employees and businesses were forced to abruptly and unpreparedly transition to WFH which has impacted employee’s productivity. This study aims to explore employee’s perception on flexibility, work-life balance and work-life performance of WFH. This study employed a quantitative survey comprising three sections focusing on employee’s flexibility, work-life balance and work-life performance. A total of 100 employees from both private and government sectors in Malaysia served as the respondents of this study. The results obtained show that employees prefer WFH as they benefited from the flexibility given by their employers. In addition, working from home has provided a work-life balance and increased the performance of employees. The findings have important ramifications for organisations, working professionals, and policymakers.
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