Abstract
Digital transformation has become a critical path for enterprises to improve organizational resilience, and has been widely considered by both academia and business practice. However, the extant literature focuses on the concepts and antecedents of digital transformation and the outcomes of digital transformation, lacking of exploring the effect mechanism of digital transformation of enterprises on organizational resilience. Based on the perspective of dynamic capacity and the theoretical path of “digital transformation—ambidextrous innovation—organizational resilience”, this study constructs a theoretical model to explore a path where digital transformation affects both exploitative innovation and exploratory innovation, and further affects the organizational resilience of enterprises. By performing a questionnaire investigation with 339 Chinese enterprises, this study adopted both a fuzzy-set qualitative comparative analysis (fsQCA) and structural equation modeling (SEM) to explore the relationships among digital transformation, ambidextrous innovation, and organizational resilience. The results show that the digital transformation of enterprises helps to improve organizational resilience. Additionally, digital transformation has a positive impact on the organizational resilience of enterprises mediated by both exploitative innovation and exploratory innovation. Finally, both exploitative innovation and exploratory innovation of enterprises have a positive impact on organizational resilience, and there is a complementary relationship between exploitative innovation and exploratory innovation. Further qualitative comparative analysis also shows that there are three types of configurations for achieving organizational resilience: digital transformation and exploitative innovation, digital transformation and exploratory innovation, and exploitative innovation and exploratory innovation. The paper is concluded by highlighting the importance of the practical significance for enterprises to effectively carry out digital transformation and further achieve organizational resilience.
Highlights
The rapid development of digital technologies, such as artificial intelligence, big data, cloud computing, blockchain, and the industrial internet, is transforming the traditional economy into the digital economy and intelligent economy, and digital transformation has become an integral mechanism for enterprises to achieve breakthrough innovation and sustainable development [1]
Based on the dynamic capability theory, by taking enterprises in China as research objects, this study explores influence mechanisms among digital transformation, ambidextrous innovation, and organizational resilience based on the literature related to digital business strategies, innovation management, and organizational resilience
Both exploitative innovation and exploratory innovation of enterprises have a positive impact on organizational resilience, and there is a complementary relationship between exploitative innovation and exploratory innovation
Summary
The rapid development of digital technologies, such as artificial intelligence, big data, cloud computing, blockchain, and the industrial internet, is transforming the traditional economy into the digital economy and intelligent economy, and digital transformation has become an integral mechanism for enterprises to achieve breakthrough innovation and sustainable development [1]. Sustainability 2021, 13, 11487 way for organizations to achieve organizational resilience [2]. Companies desire to maximize their existing innovation capabilities to achieve organizational resilience; on the other hand, companies are worried about the effects of digital transformation, which could disrupt existing processes and structures. Given the complexity and uncertainty of digital transformation, it is difficult for entrepreneurs to appreciate the genesis and consequences of digital transformation. In this context, it is becoming increasingly important to address the contradictions in the digital transformation process, and improve the organizational resilience of businesses
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