How Do Higher Education Teaching and Learning Centers Contribute to an Institutional Culture of Assessment?

Abstract

Teaching and learning centers in higher education are often charged with providing faculty development programming in support of overarching institutional goals related to effective teaching and assessment of student learning. Using the theoretical frameworks of Maki and Weiner as a launch pad, this exploratory case study examines how two teaching and learning centers have provided services, implemented programming, and strategically affected cultural change among faculty and other stakeholders in support of an institutional culture of assessment. The study revealed four thematic strands to consider when developing practical ways for teaching and learning centers to contribute to a culture-building endeavor in support of institutional goals related to assessment and continuous improvement.