Abstract
This research examined the full range of tasks and activities that design engineers perform, how their working time is distributed among these, and how these issues influence their satisfaction with their work. Seventy-eight design engineers each carried a personal digital assistant (PDA) for twenty working days. Once every hour, they entered data into their PDAs concerning their current work tasks and satisfaction levels, using a work sampling approach. Work tasks were explored from multiple perspectives, yielding highly extensive and detailed results. A key finding was that design engineers' work involves considerable technical engineering work (62.92% of time) and socially collaborative work (40.37% of time). The results were discussed in terms of their implications for academic theory and organizational practice.
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