How cultural diversity affects communication and collaboration within global high-performance project teams?

Abstract

Cultural dimensions and social behavior play a critical role in the success of a project team. Project managers must be aware of these factors and create an environment that fosters effective collaboration and trust. Tuckman’s model for group development consists of five stages: forming, storming, norming, performing, and adjourning. A lack of trust among team members can prevent a team from becoming a high-performance team. Research has shown a correlation between high-performance teams and GLOBE’s cultural dimensions. GLOBE, short for "Global Leadership and Organizational Behavior Effectiveness," is a large-scale research program that explores cultural variations in leadership and organizational behavior. The cultural context and its impact on team dynamics can help organizations create more effective and high-performing teams. Trust is a key component of team performance and can lead to improved communication, collaboration, and problem-solving. In the oil and gas sector, multidisciplinary projects often involve complex engineering and technical challenges, so it is essential to have a team that is skilled, experienced, and focused on project success. The goal of this research is to investigate the influence of cultural dimensions and social behavior on project team success and to explore the role of trust in fostering effective collaboration and creating a high-performance team. The research approach employed in this study was secondary data analysis, utilizing existing data to address the research questions.This study found that cultural dimensions and social behavior significantly influence project team success. Trust plays a key role, and Tuckman’s model highlights its importance for high-performance teams. Overall, the results of this study provide insights and guidance for organizations to navigate cultural diversity, build trust, and enhance team performance. Implementing these findings can lead to improved project outcomes, stronger collaboration, and increased organizational effectiveness in various industries and sectors. However, a systematic review of recent literature on cultural diversity and global team performance is lacking, which highlights the need for further research in this area.