Abstract
The United States' healthcare model is in a serious period of change and redirection. This era holds the potential for transformations equal in significance to the introduction of prospective payment system or even the initiation of Medicare. This article describes the considerable and unique role that hospital and health system CEOs must play to position their organizations to not only survive but lead the transformation journey, with particular emphasis on the information technology investment imperative. Healthcare delivery is a multidimensional, multidisciplinary, and matrixed model. Change is hard. Information technology is evolving. Add these together and we begin to see the challenges ahead.
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