How Can Reasoned Transparency Enhance Co-Creation in Healthcare and Remedy the Pitfalls of Digitization in Doctor-Patient Relationships?

Nicolas Demartines,Vincent Mabillard,Gaëtan-Romain Joliat

doi:10.34172/ijhpm.2020.263

Abstract

This article addresses transparency in the current era of digital co-creation between healthcare professionals and patients. The concept of reasoned transparency is presented as a potential tool to guide the development of digital co-creation that is rapidly growing. The aim was to reflect on how doctors can apply transparency in their daily practice, following the shift from paternalistic to more collaborative relationships. On the one hand, our contribution indicates ways to take advantage of the existing digital tools to improve efficiency and increase patient trust, including the latest trend of artificial intelligence. On the other hand, this article identifies pitfalls of digitization and proposes reasoned transparency as remedy for the challenges rose by artificial intelligence. As a result, this perspective article tackles the issue of maintaining trustful and high-quality relationships between doctors and patients, increasingly challenged by the dissemination of online information and the pressures on healthcare professionals' accountability towards patients and the general public.

Highlights

What are the pitfalls of applying transparency in the medical world, and how should doctors address this issue in their daily practice? These questions are important in the current era of data sharing and full disclosure
Transparency has been claimed in healthcare to improve clarity, to increase patient trust, and to induce better long-term outcomes by improving quality of care.[4]
This development is guided by the concept of patient empowerment, shifting from a paternalistic model towards the growing involvement of patients through medical explanations, informed consent, and decision sharing. It falls under the broader notion of co-creation, which implies more frequent interactions as well as the sharing of resources and responsibilities with the aim of producing more efficient and trustworthy health solutions and outcomes.[5,6]

Summary

Introduction

The Effect of Digitization on Transparency and Co-Creation Practices In medicine access to information and to healthcare providers is key for successful transparency.[12] Lately, this increasing need for transparency and accountability has been reinforced by the development of new technologies.

Results

Conclusion