Abstract
Despite the increasing importance of big data, the issue that how firms can benefit from big data availability is lack of research attention. Addressing this gap, this paper investigates the effect of big data availability on IT outsourcing project performance and also how the effect varies with a vendor’s project leadership and an outsourcer’s control. Based on absorptive capacity theory, we developed hypotheses and examined them with data from 284 IT outsourcing projects. The results show that big data availability has a positive effect on IT outsourcing project performance. Furthermore, a vendor’s transactional leadership weakens while transformational leadership strengthens the effect of big data availability. An outsourcer’s behavior-based control weakens while outcome-based control strengthens the positive effect. This paper contributes to existing literature by showing how big data availability can enhance IT outsourcing project performance with different vendors’ project leadership and outsourcers’ control mechanism.
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