Abstract

Urban flood risk communication continues to challenge governments. Community-based organizations (CBOs) aim to rapidly detect deficiencies in capacity to deal with flood risk in vulnerable communities and disseminate accessible risk information to assist in the selection and implementation of risk mitigation measures. This paper discusses the methods through which CBO members think their work is beneficial in the response to urban floods. Grounded theory is utilized to guide a mixed-method approach that included semistructured interviews with CBO members (N = 34), participatory observations, and policy document analysis. The findings show that localization of risk knowledge and the emergence of new social networks are important factors in flood risk communication in vulnerable communities. This discovery may highlight the varied aspects of creating community resilience and explain why traditional risk communication is currently unsuccessful. Our findings also shed light on the priorities associated with urban flood risk communication. Only by linking flood risk management to actual livelihoods can we ensure the smooth execution of relevant disaster mitigation measures, especially for vulnerable groups.

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