Abstract
It is important to widen the understanding of misinformation in different contexts. The findings of this qualitative study showed that official information can be misinformation. Official information, which is information concerning and/or coming from official services and processes, was studied with semi-structured interviews in two contexts in which support with information was needed. Four types of misinformation were found: outdated, conflicting, and incomplete information and perceived intimidation. Official information has characteristics related to structural factors, language, and terminology, as well as encounters that make it prone to misinformation. A typology of official misinformation was created to show the nuanced nature of misinformation and the different social, contextual, and situational factors surrounding misinformation. In-person support may be needed to tackle misinformation. Official information can be made clearer and more suited to different groups, which also diminishes the risk of misinformation.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.