How a shared humanity model can improve provider well-being and client care: An evaluation of Fraser Health's Trauma and Resiliency Informed Practice (TRIP) training program.

Abstract

Stress in the healthcare sector is an important concern, with worrying trends in provider burnout, secondary traumatic stress, and lower mental health. Importantly, provider stress is also connected to patient care, with recent research on Canada’s opioid crisis finding that compassion satisfaction and burnout are linked to the perpetuation of negative attitudes and behaviours towards people with opioid use problems. In 2017, the Fraser Health Authority developed a training program for direct service providers designed to address this important connection—a mental health and resiliency program based in the principles of trauma-informed practice and care. This article reports the results of an evaluation of this program. Findings suggest that embedding resiliency and self-compassion within trauma-informed training programs is a promising approach for cultural change in healthcare practice. Leaders are encouraged to explore how such a model may be implementable for their own organizations and departments.