Abstract

Food manufacturers are required to meet certain traceability specifications. This research aims at underscoring the relevant needs and expectations of various stakeholders across the entire food supply chain. In this context, firms' decisions on resource allocation and risk mitigation overlap several domains, such as quality, safety, environment, social responsibility and information. Business Intelligence (BI) platforms are specifically conceived to support analytical decision making by providing a centralised view on multiple distributed data sources. However, BI solutions are usually deployed within a single organization, whilst traceability involves multiple actors with potentially divergent interests and diverse levels of willingness to participate. Along this line of thought, integration of management systems within a company and throughout the overall supply chain is suggested to meet the emerging managerial challenges. After a detailed survey of integrated management systems (IMSs) in food traceability contexts, this research proposes a BI-wise solution using the IMS overarching approach and investigates its success conditions.

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