Housekeeper, correspondent and confidante: the under-told story of Mrs Hayes of Charlecote Park, 1744–73

Abstract

All too often, servants are accorded limited space in country house studies: rarely allowed to venture beyond the kitchen and service rooms, either in academic studies or interpretations for visitors. They are defined by their work not their lives and are seen as serving the physical rather than social or emotional needs of the owner. This paper challenges this viewpoint by exploring the relationship between George Lucy, owner of Charlecote Park in Warwickshire and his housekeeper, Mrs Phillipa Hayes. Drawing on their mutual correspondence, on other letters to and from Mrs Hayes, and on her Household Book, I construct a richer and more nuanced picture of the multiple roles that could be played by a senior servant. She was a housekeeper, but also a correspondent, confidante and hostess, who offered comfort and pleasure to her employer as well as sound economic and social management of his household. Although in some ways unusual, this case study illustrates the importance of placing senior servants more centrally when exploring the country house.