Abstract

Hotel attributes or characteristics have been widely studied with relation to customer preference. However, hotel characteristics’ effect on the hotel occupancy rate has not yet been studied, despite its significance to the hotel operation. Thus, this study examined the hotel characteristics and their influence on the hotel room occupancy rate among super deluxe 1st class hotels in Seoul, Korea. Using hedonic pricing method, the results indicated that price of the room, conglomerate connection and casino facility have negative relationship with the occupancy rate, while CBD location positively affect hotel occupancy rate. Current study also identified that hotel size has an inverted U-shape curvilinear relationship with the occupancy rate. Implications for the hotel industry and suggestions for future research are discussed.

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