Abstract
Hospitality, professionalism and meaningful work
Highlights
Dr Cheryl Cockburn-Wootten adopts a critical organisational communication perspective in her work to examine issues within tourism and hospitality relating to accessibility, equity and dignity
What does it mean to be a professional? What sort of values, knowledge and relationships do we consider essential to become a professional? How does thinking about what professionalism is and could become contribute to the work and organisation of hospitality?. This brief insight will provide a synopsis of a conceptual article that endeavoured to open up our understandings and opportunities for the concept of professionalism within hospitality [1]
A consideration of the meaning of work and aiming for professionalism in the sector has been identified as one possible solution
Summary
Dr Cheryl Cockburn-Wootten adopts a critical organisational communication perspective in her work to examine issues within tourism and hospitality relating to accessibility, equity and dignity. Knowledge and relationships do we consider essential to become a professional? How does thinking about what professionalism is and could become contribute to the work and organisation of hospitality? This brief insight will provide a synopsis of a conceptual article that endeavoured to open up our understandings and opportunities for the concept of professionalism within hospitality [1].
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