Abstract
The WHO Eastern Mediterranean Regional Office has emphasized health system strengthening among the top five strategic priorities. One of the integral elements of health systems are the hospitals. The purpose of this paper is to review the need for formalized training in hospital management to improve the quality of care. Literature review and hands on experience of conducting a regional training in hospital management for Eastern Mediterranean Region (EMR) countries. Majority of patients in EMR bypass Primary Health Care facilities due to inadequate quality of services and prefer seeking specialized care at a tertiary level. There is mounting evidence of mediocre to poor patient satisfaction due to inefficient health care practices in hospitals of EMR. Strengthening the management capacity of the hospitals through a formal training programme is therefore necessary for improving the performance of health care delivery and the overall health system. Hospital management encompasses hospital planning and operational activities including development and implementation of organizational strategies to ensure adequate numbers and quality of trained human resources and effective financial management, disaster management, health management information system utilization, support services, biomedical engineering, transport and waste management. Such training will prepare health care professionals with leadership skills to deliver quality hospital services. This is one of the first papers emphasizing the need for a formal structured regional training in hospital management for the countries of EMR. A modular incremental training approach developing an EMR Credit Transfer and Accumulation system is proposed.
Highlights
Inequities in health, increasing health care costs, unacceptably low levels of access to quality health care and lack of a skilled health workforce represent some of the most important challenges facing many countries of the World Health Organisation Eastern Mediterranean Region (WHO EMR)
This paper emphasizes the need for a formal structured regional training in hospital management for the countries of EMR
A quick desk review done for the purpose of this paper reveals that majority of the universities and institutions in EMR are only offering short courses and certificate programmes in hospital management
Summary
Inequities in health, increasing health care costs, unacceptably low levels of access to quality health care and lack of a skilled health workforce represent some of the most important challenges facing many countries of the World Health Organisation Eastern Mediterranean Region (WHO EMR). In order to confront these challenges the WHO has emphasized health system strengthening among the top five strategic priorities for the five years (WHO Regional Office for the Eastern Mediterranean (EMRO), 2007, 2009). Lack of expertise in management and weak leadership are the main reasons behind failure of many important health initiatives (Daire et al, 2014). This paper emphasizes the need for a formal structured regional training in hospital management for the countries of EMR. A modular incremental training approach developing an EMR Credit Transfer and Accumulation system is proposed
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