Abstract

WiFi connectivity is a necessity as most of the mobile devices nowadays are coming with built-in WiFi adaptors. WiFi enables your electronic gadgets to ‘talk’ to other gadgets and to control and being controlled by other gadgets via Internet without complicated cabling systems. You can use your mobile phone to talk, to download, to control your TV, home security camera or even to open the door for you. WiFi connectivity makes life easier and more convenient. But in that convenience lies vulnerability if the WiFi network is not properly secured. A secured WiFi network is an important way of protecting your data, personal information or other tangible or intangible things in life. Building on the quantitative data collected from the 207 respondents in 2014 and comparing the findings with the data collected in the previous year, this paper investigates WiFi usage and WiFi security in Hong Kong. This study has two objectives: to identify any knowledge gap exists in using and setting up WiFi system; and to use the findings to help policy makers, WiFi security advisory bodies and service providers devise appropriate WiFi security measures and education programmes.

Highlights

  • In the 2008 Digital 21 Strategy, the HKSAR Government set out the vision of developing Hong Kong into the Asia’s leading digital city (HKSAR Government Digital 21 Strategy, 2014)

  • Building on the quantitative data collected from the 207 respondents in 2014 and comparing the findings with the data collected in the previous year, this paper investigates WiFi usage and WiFi security in Hong Kong

  • In today’s Hong Kong, the need to stay seamlessly connected to the Internet, to access information on-line and to share experiences instantly and electronically has become more important than ever before (Lo, 2012)

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Summary

Introduction

In the 2008 Digital 21 Strategy, the HKSAR Government set out the vision of developing Hong Kong into the Asia’s leading digital city (HKSAR Government Digital 21 Strategy, 2014). According to Greg So, the Secretary for Commerce and Economic Development, the Digital 21 Strategy is the blueprint for ICT development in Hong Kong By this it means the Government, in collaboration with the ICT industry, aspires to improve digital infrastructure by way of broadband and WiFi access, to make real-time information available to the people via an integrated set of online tools, and to make data accessible to all through apps and mobile systems, and to provide a safe and reliable ICT infrastructure that is seamless, secure and always-on. Findings of the research will help policy makers and industry players understand more about the user experience, awareness and perceptions of WiFi service and security in Hong Kong.

Profiles of Respondents
User Profiles of Main Types of WiFi Network Used for Internet Access
Use of WiFi Network
WiFi Tethering
WiFi Security
WiFi Security Knowledge
Discussion
WiFi Usage
Use of WiFi for Mobile Messaging and Social Networking
Knowledge about WiFI Security and WiFi Tethering
Encryption and Extra Security Measures
Findings
WiFi Accessibility

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