Abstract

Uganda’s Local Government Councils Scorecard Initiative is a strategic social accountability initiative designed to enable citizens to demand excellence of their local governments and enable local governments to respond to citizen demands for effective and efficient service delivery. Begun in 2009, it is one of the signature programmes of Advocates Coalition for Development and Environment (ACODE), a public policy research and advocacy think tank in Uganda. The initiative is implemented in partnership with the Uganda Local Governments Association. The centrepiece of the initiative is the local government council scorecard, a capacity-building tool for assessing the performance of district-level elected officials in accordance with roles and responsibilities set out in the Uganda’s Local Government Act 1997 (as amended). Incorporating multiple links in the supply and demand chain of good governance and accountability – citizens, civil society organisations, local government and central government – the administration of the scorecard and dissemination of performance results is grounded in an action research methodology. Follow the positive reception of the initiative after eight years of implementation in Uganda, it is hoped that other countries will look to adapt this methodology to engage in similar types of social accountability initiatives.

Highlights

  • Decentralisation in Uganda and many other developing countries promised a new deal for citizens, as increased transparency, accountability and citizen engagement were to lead to more effective and efficient delivery of public services

  • An external evaluation of Local Government Council Scorecard Initiative (LGCSCI) in October 2014 found that the effectiveness of the initiative in boosting councillor performance is directly related to its methodology and tools (Democratic Governance Facility 2014)

  • The strength of the research underpinning the initiative is recognised at central government level, as findings from the LGCSCI were an important resource during the process of reviewing the Local Government Act in December 2015

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Summary

Introduction

Decentralisation in Uganda and many other developing countries promised a new deal for citizens, as increased transparency, accountability and citizen engagement were to lead to more effective and efficient delivery of public services. As a social accountability initiative, the scorecard aims at building the capacity of citizens to demand better services using evidence on the delivery of services and conduct of their leaders This capacity-building aim is achieved through organising CEMs at sub-county level (a level of local governance below the district). Tied to the dissemination of scorecard results, the CEAPs engage communities in making sense of the results and using them to develop, in essence, a social accountability action plan Through this process, citizens deepen their understanding of the mandated roles and responsibilities of their local elected officials, but they come to better understand their own rights and responsibilities as citizens, both of which are essential for holding their leaders accountable and engaging in the demand side of democracy. The forum is a strategic platform to debate the recommendations emerging from the districts and synthesise scorecard reports to influence policy and ensure responsive, efficient and effective service delivery at local government level

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