Abstract

The pandemic and subsequent ‘lockdowns’ dramatically changed the educational landscape of higher education institutions. Before-COVID-19, traditional universities had choices in pedagogical practice, which included a variety of teaching delivery modes. Overnight, a single mode of delivery became the only option for traditional higher education institutions. All services migrated to digital platforms, leading to a period of “emergency eLearning”. The full impact of this sudden shift to digital platforms on all cohorts of students is still unclear. A measure of disruption to the normal student learning experience, especially for those attending traditional universities, was inevitable. Moreover, this disruption was varied depending on the University’s country and the country’s lockdown logistics. This international, comparative, quantitative research project investigated and explored higher education students’ perceptions of emergency eLearning during the COVID-19 pandemic. Experiences of students at universities in three countries were evaluated in terms of four dimensions: (1) home learning environment, (2) engagement, (3) participation preference, and (4) impact on learning skills. The research revealed significant differences between the participating universities students’ experiences. The most important differences were in the ‘home learning environment’, followed by ‘engagement’ and the perception of ‘impact on learning skills’. The differences in the ‘home learning environment’ can be attributed to the differing economic and digital development of the surveyed countries: South Africa, Wales, and Hungary. Finally, different cultural backgrounds suggest a noticeable difference in student engagement, participation, and learning skills.

Highlights

  • The emergency lockdown—imposed by most countries during the COVID-19 pandemic in 2020—has had a profound impact on all aspects of work and social interaction for everyone

  • A comprehensive comparison of the students from the three participating universities helped the authors to expose the dimensions of difference

  • This study provides insights which can inform university authorities and academic researchers

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Summary

Introduction

The emergency lockdown—imposed by most countries during the COVID-19 pandemic in 2020—has had a profound impact on all aspects of work and social interaction for everyone. Traditional higher education institutions had to switch overnight from a predominantly face-to-face teaching mode to a fully online mode. This necessitated a fundamental change to core teaching and assessment processes. Did this disruption bring about changes to the higher education landscape [1], it severely impacted student learning experiences [2]. Traditional universities suddenly found themselves in direct competition with distance education universities without their having the requisite pre-existing essential infrastructure or support services to deal with the altered teaching landscape [2]. Even assessment strategies had to be adapted for online implementation, in contrast to traditional examination halls with invigilators [5]

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