Higher education libraries and SENDA

Abstract

Reports selected results of a Masters research project which examined provision of higher education library and information services for students with disabilities within the context of the new disability legislation, the Special Educational Needs and Disability Act 2001 (SENDA), which came into force on 1st September 2002. Five HE libraries were selected as case studies and provision was evaluated via staff interviews, student questionnaires and an accessibility audit. The results are presented under three themes: policies; procedures; and practices. Both good and bad practice was identified. All libraries had a disability representative, demonstrating a commitment to disability issues, and many staff had received disability awareness training. Libraries were often well supported by the institutions’ student support services. Accessibility of the built environment was often inadequate for the needs of people with disabilities. Often, lighting was poor, shelving was of inappropriate width and height and signage was far from ideal. Recommendations to improve provision are given covering policies, training, publicity and promotion, co‐operation and liaison.