Abstract

The digital era in organizations has prompted shifts in the way organizational actors interrelate. Developmental relationships such as mentoring and coaching are not immune to these changes. Yet much research fails to account for the effects of technology on how these relationships form and function when individuals are not face-to-face. This symposium brings together a set of papers that examine how the realities of the digital world affect developmental relationships. Specifically, these papers use conceptual, qualitative, and quantitative methods to describe: (1) how technology-mediated communication impacts being in contact versus being emotionally connected in work relationships, (2) knowledge transfer in virtual mentoring dyads, (3) the effect of media richness on executive coaching relationships and outcomes, and (4) peer coaching for leadership development in distance education programs. A discussant will provide commentary on collective implications for practice and provocative questions for future research.

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