High school student satisfaction and perceptions of the school environment

Abstract

The satisfaction of high school students was studied using an adaptation of reinforcement theory. An instrument entitled Students and Their Schools was developed to assess the perceived availability and value of 35 different academic and interpersonal dimensions of the high school environment and student satisfaction with these areas. This was distributed to 411 students in two city and three suburban public high schools. Availability of resources alone is more highly related to satisfaction than their value. Small but consistent differences were found between male and female students, with suburban females reporting lower levels of availability and satisfaction but higher value ratings than other students. City students have higher levels of satisfaction, but lower levels of value, than suburban students. Most of the differences concerned academic aspects of school and interactions with administrators and faculty. If students perceive a high availability of rewarding aspects of their school environment, they report higher levels of satisfaction with school. Thus, an adaptation of reinforcement theory can be used as an empirical measure of student satisfaction with school.