Abstract
Since Vietnam joined the World Trade Organization (WTO) in January 2007, the country has faced a number of challenges to comply with WTO requirements. One of these challenges was to reorganize Vietnam's banking sector so it would comply with WTO commitments, entailing that banks from other countries are now allowed to do business in Vietnam with the same rights and privileges as local banks. This spurred Vietnamese banks to improve their competitiveness and increase their performance, as otherwise they would inevitably lag behind foreign competitors. The research described in this article was aimed at finding the factors that make Vietnamese banks excellent.
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