Abstract

BackgroundHigh use of services is associated with ill health and a number of health problems, but more information is needed on whether high use of services presents a risk for future pensions or disability. We aimed to investigate if defining patients as high cost (HC) or frequent attenders (FA) was more useful in occupational health services (OHS) as a predictor of future disability pension (DP).MethodsThis cohort study used medical record data from a large OHS provider and combined it with register data from the Finnish Centre for Pensions including disability pension decisions. A total of 31,960 patients were included and odds ratios for DP were calculated. Frequent attenders (FA10) were defined as the top decile of visitors according to attendance and high cost (HC10) as the top decile according to costs accrued from service use in 2015. Those patients that were not categorized as FA nor HC, but were eligible for the study were used as the control group (non-FAHC). The outcome measure (disability pensions) was analysed for years 2016–2017.ResultsFA and HC did not significantly differ in their risk for disability pension. Both groups’ risk was higher than average users’ risk (adjusted OR 3.47 for FA10, OR 2.49 for HC10 and OR 0.33 for controls). Both HC10 and FA10 received half of their disability pensions based on musculoskeletal disorders, while for non-FAHC only 28% of pensions were granted based on these disorders. The groups overlapped by 68%.ConclusionsHigh utilizers (both FA10 and HC10) have an increased likelihood of receiving a future disability pension. The chosen definition is less important than identifying these patients and directing them towards necessary rehabilitation.

Highlights

  • High use of services is associated with ill health and a number of health problems, but more information is needed on whether high use of services presents a risk for future pensions or disability

  • The aim of this study is to examine two definitions of patients who consume more occupational health services (OHS) resources than others: high cost and frequent attenders, and to examine how these two categories of patients differ in their characteristics and their risk of future disability pensions

  • This study found that high use of services, whether measured by attendance rates or costs, is associated with disability pensions in the following 2 years

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Summary

Introduction

High use of services is associated with ill health and a number of health problems, but more information is needed on whether high use of services presents a risk for future pensions or disability. We aimed to investigate if defining patients as high cost (HC) or frequent attenders (FA) was more useful in occupational health services (OHS) as a predictor of future disability pension (DP). High utilizers have more physical and mental illnesses and more social problems and overlapping multimorbidity [6, 7]. It appears that both illness related factors and personal and social characteristics affect service use [8]. High utilizers are a vulnerable group of patients with a number of difficulties This group should be identified to plan their services better in order to improve their health, and to coordinate services to improve the continuum of care

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