Heuristic Evaluation of E-Learning

Abstract

As Knowledge Management applications, E-learning platforms have been used in many organizations. Universities as knowledge management appliers and early adopters of Elearning platforms as knowledge-sharing channels, making education independent of time and location, created new opportunities for students to become active and collaborative participants of their learning. In this respect, learning management systems offered tools and modules to facilitate knowledge construction, knowledge gathering and sharing among its participants. This study examined the critical factors of usability evaluation of the learning management system Moodle as part of students’ blended learning in a computer literacy course at a funded University in Turkey. The model based on Nielsen’s 10 heuristics and was tested with data from 236 students. Descriptive statistics showed that students generally agreed with the system and did not face problems when working with it. The study used structural equation modeling (SEM) for data analysis and found eight factors to be significant in the research model after an exploratory factor analysis.