Abstract

The development of web applications essentially relies on users’ demands who expect highly efficacious but cost effective software services. Managing time and cost so as to develop web applications that cater to the users’ need is a challenge for developers at present. Moreover, low-cost maintenance can only be achieved by enhancing the durability of the web applications. Identifying characteristics of durability is a complex task because the different experts have different opinions regarding the significance of characteristics that determine durability quotient of the web applications. As established by the best practices undertaken in this context, some experts consider quality to be the most important factor for determining durability. Therefore, the present study enlists multi-criteria decision-based symmetrical technique to address the multi-vector option availability for the apt selection of the characteristics for durability. Furthermore, it has also been identified that a numerical assessment of web applications’ durability can affect the service life and low-cost management in web applications. In this context, to achieve high durability and longevity in web applications, this paper attempts to illustrate and perform a numerical evaluation of durability characteristics. By understanding the various characteristics and their significance towards durability, the paper finds that the hesitant fuzzy-based symmetrical technique of the Analytic Hierarchy Process (AHP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) is an effective methodology for evaluating web applications’ durability. For evaluating the quality of the results and establishing their sensitivity, the authors have assessed the outcomes on six different projects of the University. Additionally, results assessed and discussed in this paper would be a conclusive reference for the developers in their attempts to develop highly durable and manageable web applications.

Highlights

  • The exponential increase in the use of web applications can be witnessed in almost every field today

  • This creates a gap between durability and functionality of the web applications, and further decreases the service life of the web applications

  • If we look beyond the various available techniques of Multiple Criteria Decision Making (MCDM), TOPSIS methodology is the only one which gives an ideal solution path and effective results for testing [8]

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Summary

Introduction

The exponential increase in the use of web applications can be witnessed in almost every field today. The ubiquitous use of web applications has jeopardized the security of users’. Constant threats of cyber assaults and instances of data theft have become a major concern for the web application developers and the security practitioners. It is easy to Symmetry 2020, 12, 1770; doi:10.3390/sym12111770 www.mdpi.com/journal/symmetry. Symmetry 2020, 12, 1770 build and use the web application, but difficult to maintain its security [1]. Step-by-step evolution of web application is a time consuming process that demands high cost and complex architecture. Web application designers need to produce highly effective as well as durable web applications

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