Hemşirelerin Kültürlerarası Duyarlılık Düzeyleri ve Etkileyen Faktörler

Abstract

Objective: This study was conducted in order to determine the intercultural sensitivity levels of nurses and influencing factors. Material and Methods: This research is a comparative descriptive study. The study was conducted in Turkey between March 2014 and June 2014. Written permissions were obtained from local ethics committee of İstanbul Faculty of Medicine, Turkey. The population and sample of the study were comprised nurses (n=246) working in a university hospital. Data were collected using a Personal Data Form and the Intercultural Sensitivity Scale. Results: The average total score of the Intercultural Sensitivity Scale of nurses was 86.23±9.80 (min=64, max=116), and the level of sensitivity was moderate. The average total scores from subscales of responsibility in interaction, respect for cultural differences, self- confidence in interaction, enjoying interaction, and attention in interaction were 25.89±3.28 (min=16, max=35), 22.61±3.32 (min=14, max=30), 16.29±3.31 (min=8, max=25), 10.86±2.15 (min=3, max=15), and 10.58±1.73 (min=3, max=15), respectively. There were statistically significant differences between sex, marital status, employment duration at the institution, level of education, being with other people from different cultures, knowing a foreign language, and intercultural sensitivity levels (p< 0.05). Conclusion: Intercultural sensitivity levels of nurses in communication with individuals from different cultures are important. It is important that those working in healthcare institutions, to which people from different cultures increasingly present to receive healthcare, know the language of their patients. For this reason, teaching different cultural languages can be recommended to increase intercultural sensitivity.