Help-seeking behaviours of those experiencing technology-facilitated GBV in Asia: implications for policy and programming

Abstract

Technology-facilitated gender-based violence (GBV) has become an increasing issue in recent years, especially during the COVID-19 pandemic which prompted a significant rise in online activity. In addition to amplifying traditional forms of abusive behaviours such as stalking, bullying and sexual harassment, information and communication technologies have facilitated new manifestations of violence such as image-based abuse, doxing, gendertrolling, impersonation and hacking, among others. Women, children, sexual, religious and ethnic minorities, and other vulnerable groups are particularly vulnerable to elevated risks of experiencing violence. Based on findings from a scoping review, this article discusses how certain key stakeholders – identified as technology companies, government and legal systems, and social support systems – are used in the help-seeking process by those who have experienced technology-facilitated GBV. We seek to highlight particular nuances which key actors must consider when addressing technology-facilitated GBV and summarise gaps and propose recommendations to inform policy and programming efforts in low- and middle-income countries across Asia.