Abstract
This study intends to find out the university students’ experience in using the Chat feature in the HelloTalk application. The method used was a mixed method researching 55 university students from several universities in Aceh consisting of 13 male and 42 female students. The instruments used in this research were a questionnaire and an interview with several selected this research, researchers used descriptive analysis to analyse the data from the questionnaire and thematic analysis to analyse the data from the interviews. The result revealed that the university students felt improvement in the writing element while using the chat feature in HelloTalk, especially the vocabulary element.
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