Abstract
BackgroundRemote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine. Methods and ResultsThe Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure–, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine. ConclusionsMeasurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.
Highlights
Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials
Heart failure patients monitored with telemedicine: patient satisfaction, a review of the literature
Patient satisfaction is an important outcome and is recommended by the FDA to use in clinical research
Summary
Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Heart failure patients monitored with telemedicine: patient satisfaction, a review of the literature Msc, Department of Cardiology, University Medical Center Groningen, Postbus 30.001, 9700 RB Groningen, The Netherlands Marie Louise Luttik, MSc PhD, Department of Cardiology, University Medical Center Groningen, Postbus 30.001, 9700 RB Groningen, The Netherlands
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