Abstract
Healthcare workers teaching pilots: A satirical guide to breaking bad news
Highlights
C ommercial aviation has long been held up as the exemplar of safety and reliability
Nurses and doctors have undoubtedly benefitted greatly from the ideas of pilots and flight crews. We owe it to our less earth-bound friends to share whatever applicable lessons we have in return
We offer the following reflection on breaking bad news from our high-stakes healthcare industry back to their high-stakes aviation industry, though with tongue planted firmly in cheek
Summary
C ommercial aviation has long been held up as the exemplar of safety and reliability. Those of us engaged in education and patient safety could use an analogy that is closer-to-home, namely medical research. It’s certainly a good idea to take the family to a quiet room before breaking bad news, and it is prudent to take a nurse along. INST: Yes, and we traditionally go into the room with the relatives, rather than talking to them through the door. CAPT: Really...you mean you talk to the relatives face-to-face?
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