Abstract
Abstract: Medical chatbots mark a major advancement in patient care and dissemination of medical information. These AIpowered virtual assistants provide a variety of services, from providing medical information, facilitating appointments, and monitoring symptoms to providing psychological support and making it easier to find the nearest medical centre. It provides users with 24/7 access by easily advertising and pre-registering, improving user experience and making the healthcare process more efficient. Although medical chatbots have many advantages, it is important to know that their role is complementary rather than replacing, and therefore they should continue to be in the care of doctors. The report outlines the future of healthcare chatbots and highlights their potential to increase access and efficiency for patients and doctors
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