Abstract
This chapter gives a more complete view of the realities of life and work, both within and outside of organizations, and uncovers some of the more hidden realities. It talks about how violence is legitimated in some organizations, such as in the military and police, or in martial arts organizations. It also mentions how violence may also be found in relationships between workers and managers, between organizational peers, or between clients and professionals. The chapter defines work-related stress as a harmful reaction people have to undue pressures and demands placed on them at work. It refers to emotion management, which is typically performed in the presence of individuals that frequently interact with people at work and are thought to spend a significant amount of time controlling their emotions.
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