Abstract
Osteoarthritis (OA) is one of the most common causes of rehabilitation benefits and senior disability. It generates high costs of treatment and increasing demand for medical staff and care of geriatric profile. The aim of the study was to determine the relationship between health evaluation and satisfaction with medical services among individuals with OA in rehabilitation outpatient clinics. The survey was carried out from June 2017 to May 2018, among patients being provided with services of five outpatient rehabilitation clinics in Lublin. The surveyed group comprised 328 respondents. The following tools were utilized: the List of Health Criteria (LHC), the Multidimensional Health Locus of Control Scale (version B) (MHLC), the authors’ own questionnaire compiled for the study, and the Servperf Method. According to the respondents, the most important health criterion is “not to experience any ailments” (M = 1.56). In an assessment of a clinic, the respondents rated neatness (cleanliness) of the staff highest (M = 4.38) and the appearance of a building where a clinic is located lowest (M = 3.42). The better the evaluation of medical services in an outpatient rehabilitation clinic in comparison to other settings, the better the evaluation of the quality of service (rho S = 0.593; p < 0.000). The study conducted in outpatient rehabilitation clinics showed great demand for outpatient specialist care of geriatric profile. Undoubtedly, there is need for continuation and expansion of studies on patients with OA in other rehabilitation settings.
Highlights
Osteoarthritis (OA) (Latin: arthrosis, osteoarthritis, osteoarthrosis) constitutes a common cause of necessity for using rehabilitation benefits by seniors [1,2,3]
Our studies showed that the majority of persons aged over 60 undergoing treatment for osteoarthritis demonstrated approaches marked by the sense of control over one’s health—health was the outcome of individual behavior patterns, aimed at maintaining health [33]
The procedure employed in the present study showed that both the waiting time and the frequency of using outpatient specialist medical services depended on the current waiting list, the dates of therapeutic rehabilitation prescribed by specialists, and the dates of the planned treatment procedures
Summary
Osteoarthritis (OA) (Latin: arthrosis, osteoarthritis, osteoarthrosis) constitutes a common cause of necessity for using rehabilitation benefits by seniors [1,2,3]. It is the most common disease of the locomotor system, and its prevalence increases with age [4,5,6]. Experts of the American Academy of Orthopaedic Surgeons, the National Institute of Arthritis, Musculoskeletal and Skin Diseases, the National Institute on Aging, the Arthritis Foundation, and the Orthopaedic Research and Education Foundation compiled the following definition of OA: Int. J. Priority Medicines for Europe and the World a Public Health.
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