Health Communication Preferences of Transgender and Gender-Diverse Individuals – Development and First Psychometric Evaluation of the CommTrans Questionnaire

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ABSTRACT Patient-doctor communication is an important component of patient-centered care and should be adapted to the target group. Adapting communication to transgender and gender-diverse individuals is particularly difficult, as little is known about the preferences of this group. Thus, the aim of the study was to develop a questionnaire to assess the communication preferences of the target group. Based on a qualitative study, an item pool was created, which was tested in a survey in September 2022. An item analysis was conducted and items with unacceptable characteristics were removed. The remaining item pool was examined with an explorative factor analysis. The sample consisted of N = 264 individuals. Of the initial k = 43 items, k = 9 items remained in the final factor analysis. The final two factor solution explained 60.7% of the variance. The factors describe the emotional resonance in communication (Cronbach’s α = .74; e.g. “My medical doctors should be happy for me when my treatment progresses positively.”) as well as gender-related communication (Cronbach’s α = .85; e.g. “My medical doctors should introduce themselves with pronouns.”). Overall, the questionnaire captures the communication preferences of transgender and gender-diverse individuals in medical conversations. It covers two important topics for the target group, but further validation is necessary.