Abstract
ABSTRACT In Head Start, family service workers facilitate the process for guiding and assisting families in securing services needed for specific family issues regarding health care, housing, employment, education, and/or crisis management. These services were particularly important to families following Hurricane Charley and the subsequent recovery process. A problem has been the lack of a user-friendly, validated instrument for assessing the impact of services provided. A local program used a recently developed family outcomes measure to assess the impact of services during the hurricane recovery process. Results revealed statistically significant gains in a number of areas including education, employment, and literacy development. Recommendations are offered for making the instrument more useful for programs such as Head Start.
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