Abstract

A panel of experts on human computer interaction (HCI) argues about who is best placed to ‘own’ HCI and the user centred design process, The experts come from a range of private and public sector organisations, both large (like Microsoft and the NHS) and small (System Concepts). The format of the panel will be loosely based on the popular radio and TV panel game “Whose line is it anyway?”

Highlights

  • Anarchic, not clear who is really in charge, could be a shambles but creativity usually makes it work in the end

  • A panel of experts on human computer interaction (HCI) argues about who is best placed to ‘own’ HCI and the user centred design process, The experts come from a range of private and public sector organisations, both large and small (System Concepts)

  • The format of the panel will be loosely based on the popular radio and TV panel game “Whose line is it anyway?”

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Summary

Introduction

Not clear who is really in charge, could be a shambles but creativity usually makes it work in the end. Apart from the last bit about creativity making it work in the end – we were lying about that. Even hard-nosed business leaders agree that many (some say most) big IT projects fail to deliver real business benefit because they take insufficient account of the people who are expected to use them. Making such systems more usable is one of the key objectives of human computer interaction practitioners and user centred design is one of their main tools.

The Discussion
The Panelists
Jarnail Chudge
Stephen Corbett

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