Has the Management Quality in Korean Firms Caught Up with That in Japanese Firms? An Empirical Study Using Interview Surveys

Abstract

Bloom and Van Reenen (Quarterly Journal of Economics 122:1351–1408, 2007) show that differences in management practices are related to productivity differences at the firm level. In this paper we conducted a similar interview surveys on management practices in Japanese and Korean firms in 2008 and 2012. We find that overall management scores as an average of organizational and human resource management scores in Japan are higher than those in Korea. However, the second survey shows that the gap in management scores between two countries has shrunken over time. In addition, average management quality in Korean large firms has surpassed that in Japanese large firms, which are consistent with the literature comparing big businesses in Korea and Japan. This study also compares additional aspects of the management style, such as speed in decision-making and the role of various communication channels, which are not done in the previous literatures.