Has Googling Made Us Worse Listeners?

Abstract

If we’re aiming to have well-founded beliefs, then we generally think it’s a good idea to listen to a wide range of arguments. Listening to dissenting views, in particular, is important for avoiding epistemic dispositions to dogmatism and closed-mindedness. We might say we have an epistemic responsibility to listen to others in order to ensure we do our due diligence when forming beliefs. But do we also have to listen to the arguments of people with whom we disagree online? Received wisdom suggests no, and that not listening online is something of a life raft for epistemic self-preservation. Search engines like Google help to facilitate this self-preservation by filtering the testimony we will come across. There are legitimate concerns about the way that this sort of online personalization undermines our ability to access a sufficiently wide range of information. I explore here a related worry: how might our reliance on Google filtering be affecting our ability to listen responsibly and meet our duties to be good listeners? I propose that our received wisdom is misguided, and in fact search engines like Google have raised the stakes for what counts as good listening.