Abstract
This study aims to investigate how different knowledge-management processes (i.e. knowledge acquisition and dissemination) affect the manufacturers’ performance in collaborative economic exchanges with their suppliers. Drawing upon the knowledge based view and transaction cost economics, this study proposes that knowledge-management processes are positively related to the performance of the manufacturers in a collaborative buyer–supplier relationship. It also posits that this link is stronger when the levels of supply-chain integration and relational stability are higher rather than lower. The findings of this study show strong support for these propositions. Theoretical and practical contributions of this study are also addressed.
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