Harnessing Emotions for Embodied Reflexivity in Organizational Ethnography

Abstract

Qualitative researchers experience a myriad of emotions during fieldwork. Yet, a reluctance to display and openly discuss emotions in relation to research practice means little insight on how these can inform the research process exists. In this paper, we explore the researcher’s emotions in an organizational ethnography of an emergency department during the COVID-19 pandemic. We identify three emotional triggers (uncertain field access, disrupted research practices, and researcher exposure) and discuss the researcher’s embodied experiences and reflexive responses. We present four ways in which the researcher’s emotions can be used as a resource for embodied reflexivity: (i) deepening field engagement through a focus on collective experiences, (ii) using the researcher’s agency to refocus data collection and enhance creativity, (iii) merging inward and outward focus to reframe the research project, and (iv) visualizing emotions throughout the research process to avoid mind-body dualisms. This paper joins recent discussions on qualitative methods and reflexivity and answers calls for making the researcher’s field presence visible in qualitative research. We contribute by delineating ways in which emotions, as a resource for embodied reflexivity, can inform qualitative research.