HARNESSING BUSINESS ANALYTICS FOR GAINING COMPETITIVE ADVANTAGE IN EMERGING MARKETS: A SYSTEMATIC REVIEW OF APPROACHES AND OUTCOMES

Abstract

This study systematically reviews the impact of business analytics on achieving competitive advantage in emerging markets, focusing on the integration of advanced analytical tools and strategies within organizational processes. Employing a systematic literature review and content analysis methodology, this research scrutinizes peer-reviewed articles, conference papers, and grey literature from 2018 to 2023, sourced from databases such as Web of Science, Scopus, and IEEE Xplore. The inclusion criteria targeted studies that explore the application, outcomes, and strategic implications of business analytics, while exclusion criteria filtered out non-peer-reviewed sources, non-English literature, and studies outside the scope of emerging markets or published before 2018. Key findings reveal that business analytics significantly enhances strategic decision-making, operational efficiency, and innovation, providing firms in emerging markets with a robust foundation for sustaining competitive advantage. The study identifies the critical role of data-driven insights in transforming organizational strategies and operations. However, challenges such as data privacy, security, and the digital skills gap pose potential barriers to the full realization of business analytics benefits. The study concludes with strategic recommendations for practitioners and policymakers to foster a culture of data literacy and develop supportive frameworks for data privacy and security. Future research directions are proposed to bridge existing gaps in literature, particularly focusing on the long-term impacts of business analytics, ethical considerations, and the integration of emerging technologies. This research contributes to the understanding of how business analytics can be leveraged to navigate the complexities of emerging markets, offering a roadmap for organizations seeking to harness data for competitive advantage.
 Keywords: Business Analytics, Competitive Advantage, Emerging Markets, Data-Driven Decision-Making.