Harmonizacija propisa u oblasti zaštite potrošača kroz prizmu Zakona o zaštiti korisnika finansijskih usluga

Abstract

Summary: In November 2014, the Consumer Financial Protection Law entered into force in Federation BIH. The basic intention of the legislator was to achieve complete compliance with primary and secondary sources of EU law governing the issue of consumer protection, respectively users of financial services, and in particular with Directive of the European Union 93/13 / EEC from 5th April 1993, with Directive 2005/29 / EC of the European Parliament and of the Council from 11th of May 2005 and Directive 2006/114 / EC of the European Parliament and of the Council from 12th of December 2006. In the respective Act, special attention was paid to prohibiting unfair terms in consumer contracts, misleading commercial practices and the obligation of consistent implementation of good faith principle. The author analyses the actual level of compliance in regard to the relevant regulations of the European Union, and on the basis of empirical experience in the implementation of this law through the entire banking business, analyses the existing regulations and makes proposals for future legislation that will improve the protection of both, consumers and providers of financial services. Special attention in the work is drawn to provisions that have a direct impact on the protection of contracting unfair contract terms.