Harmonising design and manufacturing: a quality inspection perspective

Abstract

As manufacturing companies are becoming more global, dynamic, and competitive, contradictory demands intensify. Flexibility is a key enabler for meeting the challenges of a global market if offered at mass production price and quality. Many companies have adopted Flexible Manufacturing System (FMS) together with new technologies. Nevertheless, despite the drastic increase in industrial robots adoption, industrial robot applications continue today as they were designed 50 years ago. To obtain a flexible and reliable production system, it takes more than technology as quality depends on equipment and manufacturing processes. Non-adaptive industrial robots autonomy may be disrupted by the geometrical deformations of the fixtures. This paper presents a comprehensive case study of adopting a robotic in-line quality inspection in an automotive Original Equipment Manufacturer (OEM) to aid the robot-fixture collision problem. The purpose is to examine errors that occur in production processes and how quality inspection can mitigate such errors. Empirical data collection was carried out in the form of (i) interviews, (ii) participant observations, (iii) documents, and (iv) video recording of robot cells. Results show that contrary to the case company beliefs, the manufacturing system does not follow the FMS standards; thus, to harmonise resources design and manufacturing processes, adding a robotic in-line quality inspection station is not enough. First, the robotic in-line quality inspection should follow a “preventive” control strategy to avoid deviated fixturing from entering the robot line. Second, the managers should address the beliefs of operators and their activities in solving the robot-fixture collision problem. Moreover third, the robot gripper design needs to be updated to an appropriate one.