Abstract
ABSTRACT Wireless technologies are becoming more prevalent in American society, but are they in our libraries? This article is a result of a survey of 766 librarians (mostly academics) across the United States on their use and perceived use of their customers of personal digital assistants (PDAs), smartphones, webpads, and other handheld wireless devices. How are these devices being used? What percentage of libraries support wireless handheld device users, and how is this support delivered? Is there a demand for more services for these users and for what are they asking? Have libraries modified content to meet the needs of wireless handheld device users, and if so, what content have they changed? Last, what are librarians’ perceptions of wireless handheld devices and the cost and licensing of wireless content?
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